Service availability issue affecting some stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 05, 2016 - 21:49 CDT

Monitoring

Services have recovered and response times have returned to normal levels. We are continuing to monitor the issue.

Posted May 05, 2016 - 21:34 CDT

Investigating

BigCommerce engineers have detected an availability issue that is impacting a number of stores. Some stores may be experiencing page loading issues. We are currently investigating and will provide an update shortly.

Posted May 05, 2016 - 21:22 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.