www.bigcommerce.com availability issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 04, 2020 - 08:16 CDT

Monitoring

Access has been restored and engineers are continuing to monitor the site.
Posted Apr 04, 2020 - 08:09 CDT

Update

BigCommerce engineers are continuing work on restoring access to www.bigcommerce.com
Posted Apr 04, 2020 - 05:45 CDT

Identified

A denial of service attack has been identified and mitigations are being put in place.
Posted Apr 04, 2020 - 04:52 CDT

Investigating

Engineers have been alerted to issues accessing the bigcommerce.com site and are currently investigating.
Posted Apr 04, 2020 - 04:39 CDT