Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers identified an issue impacting availability with a subset of stores. Engineers implemented a fix at 21:37 UTC and all services returned to normal operations at 21:40 UTC.

Posted May 28, 2024 - 16:49 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted May 28, 2024 - 16:40 CDT

This incident affected: Storefront.