Slow response times due to issues with Search infrastructure

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 10, 2015 - 15:24 CDT

Monitoring

The fix has been deployed and response times have returned to normal. We will continue monitoring for further issues.

Posted Sep 10, 2015 - 15:12 CDT

Identified

Storefront response times are slightly slower than normal due to an issue with our Search infrastructure. A fix has been deployed and we expect response times to return to normal shortly.

Posted Sep 10, 2015 - 14:37 CDT

This incident affected: Storefront.