Export issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Feb 27, 2025 - 13:03 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 27, 2025 - 11:03 CST

Update

BigCommerce engineers are continuing to investigate issues related to Export stalling and failing to complete on a subset of stores.

Posted Feb 27, 2025 - 09:19 CST

Investigating

BigCommerce engineers are currently investigating reports of Order Exports stalling and not completing on a subset of stores.
We will keep you informed with updates as they become available.

Posted Feb 27, 2025 - 07:48 CST

This incident affected: Control Panel.