Webhook Delays

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Mar 03, 2021 - 06:28 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2021 - 05:32 CST

Update

We are continuing to work on a fix for this issue.
Posted Mar 03, 2021 - 05:32 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 03, 2021 - 05:30 CST

Update

We are continuing to investigate this issue.
Posted Mar 03, 2021 - 05:30 CST

Investigating

Engineers are currently investigating a delay in Webhook Delivery and will update status as soon we learn more.
Posted Mar 03, 2021 - 05:13 CST
This incident affected: API & Webhooks.