Delayed delivery of webhooks to a subset of stores
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
Update
We have finished processing the backlog.
Update
Update: A fix has been implemented. There is currently a 2.5 hr delay for webhooks delivery. We are actively monitoring the backlog processing.
Update
We are continuing to investigate the issue.
Investigating
BigCommerce engineers are investigating an issue that is causing delayed delivery of webhooks to a subset of stores. We will provide another update shortly.