Email Notification Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers have implemented a fix at 9:35AM CST and email is being delivered. Any emails that were sent during the time of the incident are queued and will be sent shortly. We thank you for your patience.

Posted Dec 17, 2020 - 09:46 CST

Investigating

BigCommerce engineers are investigating reports of email notifications not being sent for a subset of stores.

Posted Dec 17, 2020 - 08:57 CST

This incident affected: Email.