Availability Issues for a Number of Stores

Incident Report for BigCommerce

Resolved

This issue has been resolved.
Posted Jun 28, 2016 - 01:59 CDT

Monitoring

All stores have recovered and are back online. Engineering teams will continue to monitor the systems health to ensure it is resolved.
Posted Jun 28, 2016 - 00:01 CDT

Investigating

Stores may be experiencing intermittent network connectivity issues in a single datacenter at this time. Engineers are currently investigating this issue.
Posted Jun 27, 2016 - 23:53 CDT

Monitoring

All stores have recovered and are back online. Engineering teams will continue to monitor the systems health to ensure it is resolved.
Posted Jun 27, 2016 - 23:35 CDT

Investigating

BigCommerce engineers are investigating intermittent network connectivity issues in a single datacenter.
Posted Jun 27, 2016 - 23:26 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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