Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Mar 29, 2018 - 01:32 CDT

Monitoring

BigCommerce engineers identified a brief network instability which caused momentary slow response times in a single data center.
Posted Mar 29, 2018 - 01:15 CDT

Investigating

BigCommerce engineers are investigating a possible increase in store response times. We will update with findings shortly.
Posted Mar 29, 2018 - 00:59 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.