Issue affecting Control Panel login using SSO

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jun 09, 2022 - 05:43 CDT

Monitoring

A fix has been deployed and the BigCommerce engineering team is continuing to monitor.
Posted Jun 09, 2022 - 03:49 CDT

Identified

The engineering team is validating a fix and we expect this issue to be resolved soon.
Posted Jun 09, 2022 - 03:08 CDT

Investigating

BigCommerce engineers are investigating reports that some users are unable to login to the Control Panel using SSO.
Posted Jun 09, 2022 - 02:25 CDT
This incident affected: Control Panel.