New product display issue on subset of stores

Incident Report for BigCommerce

Resolved

BigCommerce engineers have identified the root cause of the issue and a fix is currently being deployed across our platform. If you continue to experience issues with new products not displaying on category pages, please reach out to our support team.
Posted Dec 10, 2021 - 15:42 CST

Identified

BigCommerce engineers have identified the issue and are implementing a fix. We will provide updates as they come through.
Posted Dec 10, 2021 - 11:48 CST

Investigating

BigCommerce engineers are investigating reports of new products not displaying on the storefront for a subset of stores. We will provide more information shortly.
Posted Dec 10, 2021 - 10:32 CST
This incident affected: Storefront.
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