Intermittent Issue - Product Descriptions Not Loading

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 18, 2022 - 18:43 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 18, 2022 - 18:35 CDT

Investigating

BigCommerce Engineers are currently investigating an intermittent issue with product descriptions not loading for a subset of stores. We will provide an update shortly.

Posted May 18, 2022 - 18:33 CDT

This incident affected: Storefront.