Slower response times for Search, Related Products, Product Filtering

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 19, 2018 - 17:50 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2018 - 17:27 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 19, 2018 - 17:12 CDT

Monitoring

Response times have worsened again and engineers are taking action to fix.
Posted Jul 19, 2018 - 16:56 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 19, 2018 - 16:24 CDT
This incident affected: Storefront.