BigCommerce Support Call Center Phones Are Down

Incident Report for BigCommerce

Resolved

Our phone provider has corrected the issue and the support call center is now functioning normally.
Posted Nov 02, 2016 - 10:24 CDT

Identified

Chat and email are functional but phone support is offline. Engineers are investigating.
Posted Nov 02, 2016 - 10:02 CDT
This incident affected: Client Services (Support Center).