Indexing Delay

Incident Report for BigCommerce

Resolved

The backlog is processed. This incident is resolved.
Posted Oct 23, 2022 - 17:14 CDT

Monitoring

The current processing time for the backlog is approximately 10 minutes. We will provide an additional update shortly.
Posted Oct 23, 2022 - 17:08 CDT

Identified

BigCommerce Engineers have identified a backlog of index requests. These requests are currently processing and the full backlog will complete in an hour. During this time, recent product changes and orders will not be readily searchable. We will provide updates as they become available.
Posted Oct 23, 2022 - 16:58 CDT
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