Slow response times
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
This problem was corrected and the sub-set of stores are responding normally.
Identified
The issue has been identified and a fix is being implemented.
Investigating
BigCommerce engineers are investigating a increase in errors and response times for a small sub-set of stores.
This incident affected: Storefront, Control Panel, and API.