Webhooks Delay

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 23, 2024 - 03:32 CDT

Monitoring

A fix has been implemented and we are monitoring the results. Backlog of webhooks will be delivered shortly.
Posted Apr 23, 2024 - 03:11 CDT

Update

We are continuing to investigate this issue.
Posted Apr 23, 2024 - 02:54 CDT

Investigating

BigCommerce engineers are currently investigating intermittent delays with webhook delivery to a subset of stores. We will keep you informed with updates as they become available.
Posted Apr 23, 2024 - 02:03 CDT
This incident affected: API & Webhooks.
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