Elevated response times for a subset of stores

Incident Report for BigCommerce

Resolved

BigCommerce Engineers have deployed a fix with the response times returning to normal levels. We will continue to monitor the status and update accordingly.

Posted Feb 19, 2019 - 01:53 CST

Investigating

BigCommerce engineers are investigating elevated response times for a subset of stores. The issue has been identified and a fix is being developed.

Posted Feb 19, 2019 - 01:49 CST

This incident affected: Storefront.