Our Billing Provider has mitigated the intermittent connectivity issues. System status is returning to "operational". Thank you.
Posted Aug 24, 2020 - 10:57 CDT
Monitoring
Our Billing Provider has mitigated the connectivity issues and is monitoring the situation.
Posted Aug 24, 2020 - 09:51 CDT
Update
We are continuing to monitor the status of our Billing Provider while they work on a fix for the intermittent connectivity issues. Thank you for your patience.
Posted Aug 24, 2020 - 08:58 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 24, 2020 - 08:04 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2020 - 07:52 CDT
Investigating
Our billing service provider is currently experiencing connectivity issues. This should NOT affect storefronts and purchasing, but will affect account level purchases (such as SSLs and domain names). We will continue to monitor the issue and will provide an update once our partner has resolved. Thank you.
Posted Aug 24, 2020 - 07:51 CDT
This incident affected: Client Services (Client Portal).
