Availability Issues with a Number of Stores

Incident Report for BigCommerce

Resolved

Access to all stores has now been restored.
Posted Aug 16, 2015 - 18:55 CDT

Identified

Bigcommerce engineers are currently working to mitigate a DDoS attack directed at our infrastructure. At this time, working with our service provider we have deflected the attack and restored access to the majority of impacted stores. We are working to restore access to all stores ASAP.
Posted Aug 16, 2015 - 18:40 CDT

Investigating

Bigcommerce engineers are investigating availability issues which may be affecting a number of stores. We will have another update momentarily.
Posted Aug 16, 2015 - 18:37 CDT
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