DDOS attack in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 07, 2016 - 02:23 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2016 - 02:16 CDT

Identified

BigCommerce have identified a DDOS attack targeted at a single data center. We are working with our network provider to mitigate the attack. At the time, we are seeing intermittent slow responses and unavailability. We hope to have this fixed shortly.
Posted Oct 07, 2016 - 02:13 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.
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