This has been completed. Mail is working as expected.
Posted Aug 29, 2016 - 05:53 CDT
Verifying
BigCommerce engineers have restored access to mail accounts. Users should be able to send and receive mail at this time. We are continuing to monitor to ensure systems remain stable.
Posted Aug 29, 2016 - 04:59 CDT
Update
BigCommerce engineers are currently working on a fix to the mail issues. Users will be unable to access email at this time or may experience issues accessing some store domain settings. We will have an update as soon as it is available.
Posted Aug 29, 2016 - 04:43 CDT
Update
BigCommerce is working to resolve some unforeseen issues from the scheduled maintenance. Some users may experience issues access email related services and changing store domains at this time. We will provide an update as soon as one is available.
Posted Aug 29, 2016 - 03:53 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 29, 2016 - 02:15 CDT
Scheduled
Bigcommerce is continuing maintenance on existing email infrastructure. During the maintenance window there will be a brief interruption of mail services expected to last up to 60 minutes.