Error increases to a subset of Bigcommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 12, 2019 - 18:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 12, 2019 - 18:09 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 12, 2019 - 18:05 CDT
This incident affected: API & Webhooks and Storefront.