Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 09, 2019 - 19:59 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2019 - 19:54 CST

Update

A fix is being deployed.

Posted Jan 09, 2019 - 19:33 CST

Identified

We are seeing a small subset of BigCommerce stores which are experiencing slightly increased response times. Engineers are readying a fix. We hope to have the situation resolved soon.

Posted Jan 09, 2019 - 18:58 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.