ShipperHQ Integration Down due to external 3rd party network issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 12, 2016 - 15:35 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2016 - 15:15 CDT

Identified

Quotes from ShipperHQ are down again. Network related issues between ShipperHQ and BigCommerce.
Posted May 12, 2016 - 14:51 CDT