Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted May 29, 2020 - 20:36 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2020 - 20:27 CDT

Investigating

BigCommerce engineers are investigating an increase in response times on a subset of stores. We will update with findings shortly.
Posted May 29, 2020 - 20:22 CDT
This incident affected: Storefront.