Increased response time for Control Panel and inconsistent theme loading

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jan 25, 2019 - 08:54 CST

Monitoring

Response time has returned to expected levels. We will continue to monitor for recurrence of the issues.
Posted Jan 25, 2019 - 08:43 CST

Investigating

BigCommerce engineers have detected issues with several services affecting the Control Panel and Themes.
Posted Jan 25, 2019 - 08:30 CST
This incident affected: Control Panel and Storefront.
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