Degraded performance for Bigcommerce Stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 06, 2015 - 13:00 CST

Monitoring

At 12:15pm CST, Bigcommerce system engineers were alerted to an issue causing degraded performance in a sub set of stores. The root cause was identified and the issue corrected at 12:25pm CST. We are currently monitoring the health of the systems to ensure performance has returned to normal.

Posted Jan 06, 2015 - 12:25 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.