Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers were alerted to an increase in store availability errors at 15:03 UTC. Engineers resolved the issue at 15:24 UTC and all services are now operational.

Posted Oct 03, 2023 - 10:44 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 03, 2023 - 10:24 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Oct 03, 2023 - 10:07 CDT

This incident affected: Storefront.