Availability issue for a subset of stores

Incident Report for BigCommerce

Resolved

This incident was resolved at 3:36PM CST.

Posted Sep 02, 2021 - 15:42 CDT

Monitoring

BigCommerce engineers have identified the issue and implemented a fix. We are monitoring the issue and will provide updates as they come through.

Posted Sep 02, 2021 - 15:39 CDT

Investigating

BigCommerce Engineers are currently investigating reports of 404 errors being returned on valid pages for a subset of stores. We will provide an update shortly.

Posted Sep 02, 2021 - 15:27 CDT

This incident affected: Storefront.