The backlog of updates has been successfully processed. We thank you for your patience as we worked towards resolving the issue.
Posted Nov 18, 2020 - 14:21 CST
Update
We are currently monitoring our platform as it continues to process a backlog of updates. An additional update will be provided shortly.
Posted Nov 18, 2020 - 13:42 CST
Update
We are seeing positive results since the fix was implemented at 12:20PM Central and a backlog of updates are currently processing. Thank you for your patience.
Posted Nov 18, 2020 - 13:05 CST
Monitoring
Engineers implemented a fix at 12:20PM Central and are currently monitoring the results. An additional update will be provided shortly. Thank you for your patience.
Posted Nov 18, 2020 - 12:28 CST
Investigating
BigCommerce engineers are currently investigating reports of delayed data on product pages. We will provide additional information shortly.