Unable to export Catalog using Modern Import/Export

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Sep 14, 2026 - 18:14 CDT

Identified

Commerce engineers are continuing to work on a fix for this issue.
Posted Sep 14, 2026 - 17:27 CDT

Investigating

We are currently investigating this issue.
Posted Sep 14, 2026 - 17:09 CDT
This incident affected: Control Panel.