Issues with login during checkout on a subset of stores
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Nov 06, 2019 - 15:46 CST
Monitoring
The fix has been deployed to all stores and we are monitoring the issue.
Posted Nov 06, 2019 - 15:29 CST
Update
A fix has been deployed to most stores, and should be finished within approximately 45 minutes
Posted Nov 06, 2019 - 14:38 CST
Update
A fix has been implemented and should be rolled out in the next few minutes.
Posted Nov 06, 2019 - 13:48 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 06, 2019 - 12:29 CST
Investigating
Bigcommerce Engineers are currently investigating an issue with customers unable to login during checkout. This is impacting a small subset of stores. We will update as we have more information. Thank you for your patience.
Posted Nov 06, 2019 - 11:50 CST
This incident affected: Storefront.
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