Issues with database cluster in a single datacenter: Interrmittent connectivity issues.

Incident Report for BigCommerce

Resolved

The attack has been blocked. All systems back to usual operating parameters.
Posted Jan 25, 2016 - 17:44 CST

Identified

We are undergoing a Denial of Service attack against one database cluster. We will have it blocked momentarily.
Posted Jan 25, 2016 - 17:28 CST

Monitoring

The issue has been resolved.
Posted Jan 25, 2016 - 17:22 CST

Identified

There was an issue with a single database cluster in one data center. The issue has been resolved and all errors should be clearing soon.
Posted Jan 25, 2016 - 17:17 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.
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