Issues with a single cluster of legacy email accounts

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 29, 2019 - 18:42 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2019 - 18:35 CDT

Identified

BigCommerce engineers are attempting to restore a legacy email account cluster that is generating errors after the maintenance. We expect to have it working shortly.

Posted Mar 29, 2019 - 18:26 CDT