Internet outage at Austin Call Center

Incident Report for BigCommerce

Resolved

Connectivity has been restored and our call center has resumed normal operations.
Posted Mar 22, 2016 - 12:35 CDT

Investigating

Internet connectivity has been lost in our Call Center. We are currently investigating the issue and will update as soon as we have additional information. Our live chat support is still available.
Posted Mar 22, 2016 - 12:16 CDT
This incident affected: Client Services (Support Center).