Elevated http 500 errors on a subset of stores

Incident Report for BigCommerce

Resolved

Between 22:36 and 22:48 UTC (16:36 and 16:48 Central Time) a subset of stores experienced up to 4 minutes of elevated HTTP 500 errors and slow response times. BigCommerce engineers have resolved the issue.
Posted Mar 06, 2025 - 17:20 CST
This incident affected: Control Panel and Storefront.