Intermittent network connectivity in a single datacenter

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jun 23, 2016 - 19:17 CDT

Monitoring

The network issues have been mitigated and service has been restored to all of the affected stores. Engineering teams will continue to monitor the systems health to ensure it is resolved.

Posted Jun 23, 2016 - 18:30 CDT

Identified

The issue has been identified and engineering teams are working to restore service.

Posted Jun 23, 2016 - 18:17 CDT

Investigating

BigCommerce engineers are investigating intermittent network connectivity issues in a single datacenter.

Posted Jun 23, 2016 - 18:08 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.