Service has been restored for affected stores and we are continuing to monitor the status.
Posted Dec 03, 2022 - 15:03 CST
Identified
BigCommerce engineers are still investigating issues affecting the merchant stores after the fix. Store availability is still impacted for a subset of stores affected in this incident.
Posted Dec 03, 2022 - 14:49 CST
Monitoring
BigCommerce engineers have implemented a fix and restored availability for affected stores.
Posted Dec 03, 2022 - 14:42 CST
Update
BigCommerce engineers are applying changes to restore availability for affected stores.
Posted Dec 03, 2022 - 14:32 CST
Update
BigCommerce engineers are continuing work to restore availability for impacted stores.
Posted Dec 03, 2022 - 14:08 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 03, 2022 - 13:45 CST
Investigating
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Posted Dec 03, 2022 - 13:20 CST
This incident affected: Control Panel and Storefront.
