Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 25, 2018 - 15:40 CDT

Monitoring

BigCommerce engineers have implemented a fix and are monitoring the situation.

Posted Sep 25, 2018 - 15:15 CDT

Investigating

At approximately 12.30pm pacific BigCommerce engineers started investigating an increase in store response times. We will update with findings shortly.

Posted Sep 25, 2018 - 15:02 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.