Connectivity has been restored and stores are back online. We are continuing to monitor the situation and work with our network provider to ensure all services remain stable.
Posted Feb 03, 2016 - 00:31 CST
Update
We're beginning to see all affected Bigcommerce stores up and operational again. We're working diligently to identify any lingering issues.
Posted Feb 03, 2016 - 00:17 CST
Update
We are beginning to see some services return to normal operations and will have an update as soon as the affected Bigcommerce stores are online.
Posted Feb 03, 2016 - 00:13 CST
Identified
We're continuing to work with our service provider to restore access to all stores ASAP. We will have another update momentarily.
Posted Feb 02, 2016 - 23:59 CST
Update
We are currently working with our network provider to re-establish network connectivity and bring stores back online as soon as possible.
Posted Feb 02, 2016 - 23:38 CST
Update
One of the Bigcommerce data centre's is currently down due to network connectivity issues. We are working with our network provider to restore connectivity as soon as possible.
Posted Feb 02, 2016 - 23:24 CST
Investigating
Bigcommerce engineers have been alerted to availability issues to a subset of stores. We are currently investigating.
Posted Feb 02, 2016 - 23:14 CST
This incident affected: Control Panel and Storefront.
