Failover Event with one database cluster in a single datacenter

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Feb 02, 2016 - 17:00 CST

Monitoring

One database cluster failed over to a redundant server. The failover took longer than is normal. The redundant server is now functioning normally. We will continue to monitor for further recurrence.

Posted Feb 02, 2016 - 16:37 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.