Phone Support Offline - Austin Power Outage

Incident Report for BigCommerce

Resolved

Power has been restored and our phone support is back online.
Posted Feb 05, 2017 - 02:04 CST

Investigating

The BigCommerce Austin office and surrounding areas are experiencing a power outage. At this time, our phone technical support is currently offline. Please feel free to access our Live Chat team, as they are online and ready to assist.
Posted Feb 05, 2017 - 00:47 CST
This incident affected: Client Services (Support Center).