Intermittent connectivity issues with a significant amount of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 12, 2015 - 01:26 CDT

Monitoring

Service has been fully restored to all stores, and no delays in loading stores pages should be experienced.

We are confident the issue is resolved, but will continue to monitor the situation closely.

Posted Mar 11, 2015 - 22:27 CDT

Identified

BigCommerce engineers have identified an issue causing intermittent problems connecting to stores in one of our data centers.

Operations staff are working to immediately restore full service to those affected, and will update shortly with progress.

Posted Mar 11, 2015 - 22:15 CDT

This incident affected: Storefront.