Service availability issue affecting some stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 18, 2016 - 13:02 CDT

Monitoring

Services have recovered and response times have returned to normal levels. We will be monitoring their health while we investigate the root cause.
Posted Apr 18, 2016 - 11:58 CDT

Investigating

We are actively working to identify the source of the issue and will provide updates as soon as we have them.
Posted Apr 18, 2016 - 11:55 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.