Indexing Delay

Incident Report for BigCommerce

Resolved

The backlog is processed. This incident is resolved.
Posted Oct 18, 2022 - 18:08 CDT

Monitoring

The current processing time for the backlog is approximately 45 minutes. We will provide an additional update shortly.
Posted Oct 18, 2022 - 16:45 CDT

Identified

BigCommerce Engineers have identified a backlog of index requests. These requests are currently processing and the full backlog will complete in 1 hour. During this time, recent product changes and orders will not be readily searchable. We will provide an update shortly.
Posted Oct 18, 2022 - 16:10 CDT
This incident affected: Storefront.
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