Third-Party Subscription Billing Services

Incident Report for BigCommerce

Resolved

This incident was resolved at 16:45 CDT.
Posted Aug 27, 2021 - 17:54 CDT

Identified

BigCommerce engineers have identified the issue and are implementing a fix. We will provide updates as they come through.
Posted Aug 27, 2021 - 13:58 CDT

Investigating

BigCommerce engineers are currently investigating issues with a stored payments API endpoint, which may impact a subset of applications including third-party subscription billing services. We will provide an update shortly.
Posted Aug 27, 2021 - 12:07 CDT
This incident affected: Checkout & Payment Processing.
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