Catalog Import/Export Errors
Incident
Report for BigCommerce
Resolved
This incident has been resolved. Functionality to export products has been restored.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
BigCommerce engineers are currently investigating an issue preventing a subset of merchants from importing and exporting products from their catalogs.
This incident affected: Control Panel.