Checkout issues

Incident Report for BigCommerce

Resolved

This incident has been resolved
Posted Jul 01, 2024 - 21:27 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2024 - 21:16 CDT

Update

We are continuing to investigate the issue.
Posted Jul 01, 2024 - 21:07 CDT

Investigating

BigCommerce engineers have identified an issue impacting the payment processsing functionality on the platform. We will keep you informed with updates as they become available.
Posted Jul 01, 2024 - 21:00 CDT
This incident affected: Checkout & Payment Processing.